Shipping policy
Delivery area
Orders placed on kakiora.com are delivered to addresses within the United States. All orders are dispatched from our UK warehouse with tracked international delivery.
Delivery options and charges
- Standard US shipping — $6.99
- FREE US shipping on orders over $39.99
The delivery services available for your address, the exact charges and the estimated delivery date are shown at checkout before you pay. The rates shown at checkout are the rates you will be charged — no hidden extras.
Dispatch and handling
Handling time is 2 business days. Your estimated delivery date for international tracked delivery is shown at checkout before you pay.
Tracking
When your order is dispatched you will receive a confirmation email. Where the chosen delivery service includes tracking, your tracking link is included in that email.
Delays and problems
If your order has not arrived within the estimated timescale, please contact us with your order number and we will chase it for you. If an order is lost in transit we will send a replacement or refund you in full.